Privacy Policy – Civil Comms Australia

Civil Comms Australia (“we”, “our”, “us”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.civilcommsaus.com (the “Site”) or interact with us. Please read this privacy policy carefully.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. What Personal Information Do We Collect?
We only collect personal information that is reasonably necessary for our business functions and activities. When you use our Site or contact us, we may collect the following types of personal information:

Name

Email Address

Phone Number

City or Suburb

Any other information you voluntarily provide to us through our contact forms, email, or phone calls, such as details about your project or enquiry.

We do not collect sensitive information about you.

2. How Do We Collect Your Information?
We collect personal information in the following ways:

Directly from you: When you fill out a form on our website, send us an email, or call us to discuss your civil construction or telecommunications infrastructure needs.

Automatically through the Site: Like most websites, we may collect certain information automatically, such as your IP address and browsing behaviour, through cookies or similar technologies. You can control the use of cookies through your browser settings.

3. How Do We Use Your Personal Information?
We may use the information we collect from you for the following purposes:

To respond to your enquiries and provide you with information or quotes regarding our services, including Design, Construction and Installation, and Project Management.

To communicate with you about your potential or actual projects.

To manage our relationship with you and provide customer support.

To improve our website and customer service.

To comply with legal obligations and manage our business operations.

4. Disclosure of Your Personal Information
We respect your privacy and will not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and comply with the APPs.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your personal information will primarily be stored and processed in Australia. By providing us with your information, you consent to this.

5. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

6. Accessing and Correcting Your Information
Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you and to request its correction. If you would like to access or correct your information, please contact us using the details below. We will respond to your request within a reasonable period.

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to read the privacy policies of any website you visit.

8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us at:

Civil Comms Australia

Email: syd@civilcommsaus.com

Phone: 0418 128 886

Address: Queensland, Australia